Support & Contact

Contact Information

How to Get Support

We're here to help you get the most out of ExportSnaps. Here are the best ways to reach us:

Email Support

For technical issues, feature requests, or general questions, email us at support@exportsnaps.com. We typically respond within 24 hours during business days.

Phone Support

For urgent issues or if you prefer to speak with someone directly, call us at +91-11-2345-6789 during business hours.

Common Issues & Solutions

Installation Problems

If you're having trouble installing the software, make sure you have the latest version of your operating system and sufficient disk space. Try running the installer as an administrator.

License Key Issues

If your license key isn't working, double-check that you've entered it correctly. License keys are case-sensitive and should be entered exactly as provided in your purchase confirmation email.

File Processing Errors

If files aren't processing correctly, ensure they are in a supported format and not corrupted. Try processing a smaller batch of files to isolate the issue.

Before Contacting Support

To help us assist you more quickly, please have the following information ready:

• Your license key (if applicable)
• Operating system and version
• Software version you're using
• Detailed description of the issue
• Steps you've already tried to resolve the problem
• Any error messages you've received

Feature Requests

We're constantly working to improve ExportSnaps. If you have ideas for new features or improvements, we'd love to hear from you. Send your suggestions to support@exportsnaps.com with "Feature Request" in the subject line.

Documentation & Resources

For detailed instructions and tutorials, please refer to our documentation or check out our FAQ section. Many common questions can be answered there.